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BI Technology

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Privacy policy

How we handle personal data across this website and the products we operate.

Last updated: 2 September 2026

Who we are

BI Technology Limited (company number 17399285), registered in England and Wales at Botanica Ditton Park Link Spaces, Suite 01, Riding Court Road, Datchet, United Kingdom, SL3 9LL, is the data controller for personal data processed through this website and our products, including StudyPie (studypie.co.uk) and Thyonix (thyonix.com). Product-specific privacy notices may add detail for that product. Contact us at contact@bitechnology.co.uk.

What we collect

  • Contact details you send us: name, email address, company and the content of your enquiry.
  • Account data for our products: email address, authentication data and subscription status.
  • Technical data: IP address, device and browser information, and pages requested.
  • Billing data processed by our payment provider. We do not store card numbers.

Why we use it

  • To respond to enquiries and provide quotes — our legitimate interest in answering you.
  • To deliver and support the services you subscribe to — performance of a contract.
  • To keep our services secure and detect abuse — legitimate interest.
  • To meet accounting and tax obligations — legal obligation.

Sharing

We share data only with processors that help us run the service: hosting and infrastructure providers, our payment provider, and email delivery. We do not sell personal data or use it for third-party advertising.

Retention

Enquiry correspondence is kept for up to 24 months. Account data is kept for the life of the account and deleted within 90 days of closure, except records we must retain for tax purposes, which are kept for seven years.

Your rights

Under UK GDPR you can request access, correction, erasure, restriction or portability of your data, and object to processing based on legitimate interests. Email contact@bitechnology.co.uk and we will respond within one month. You may also complain to the Information Commissioner's Office.

International transfers

Where a provider processes data outside the UK, we rely on adequacy regulations or standard contractual clauses.

Changes

We will update this page when our processing changes and revise the date shown above.